Solution · Eddie
Eddie answers the phone, collects information, and books appointments.
Eddie is a voice agent that starts with one high-friction job—usually whatever eats the most phone time. Expand it as needed: outbound calls, text messages, connections to your systems. Give Eddie enough jobs and he can become the front door to the whole business, website included.
An AI receptionist for the calls nobody has time to take
Eddie is an AI voice agent. He answers your phone, asks the questions you'd ask, and books the appointment, nights and weekends included. He also makes outbound calls, sends texts, and connects to the systems you already run.
- After-hours and weekend calls
- Calls nobody picks up during a rush
- Appointment booking and rescheduling
- Candidate pre-screening
- Inbound lead qualification
- Renewal and payment reminders
- Order and job status questions
- Overflow when every line is busy
Don't see your case here? Contact us—if a call involves retyping data, updating systems, scheduling, or even just discussing, our voice agents can handle it.
How Eddie works
Outsource any call to Eddie.
Screen a candidate, book an appointment, answer an after-hours lead, chase a subscription renewal. Eddie makes or takes the call and does the work that comes with it.
Getting Eddie started
Pilot.
One use case, real inbound or outbound calls.
Setup.
Tuned to your scripts, systems, and edge cases.
Subscription.
We keep Eddie up and running—and handle the deployment and AI bills.
Choose a demo and talk to Eddie.
Ninety seconds on the phone with Eddie beats anything we could write here.
FAQ
Questions we're often asked.
What is an AI voice agent?
Software that holds a real phone conversation. It listens, asks follow-up questions, answers from what your business knows, and writes the result into your systems when the call ends—just like a human would.
How is this different from an answering service?
An answering service takes a message. Eddie does the job: pulls the details, checks the calendar, books the slot, updates the record. Nobody has to call back.
Will callers know they're talking to AI?
Eddie says so if asked, and we recommend saying it upfront. In practice most callers care that the phone got answered and the booking happened.
Can Eddie book into our calendar?
Yes. Eddie connects to the calendar and the systems you already use.
What happens when Eddie can't handle a call?
He hands off. We set the rules during setup for what gets escalated, to whom, and how fast.
Which languages does Eddie speak?
Almost any human language, and he can switch languages mid-call. We tune the set to your callers during setup.
How long does setup take?
Pilot config takes 1-3 days. The pilot runs on one use case, on real calls, and you get a date for it before we start. Setup after that tunes Eddie to your scripts, systems, and edge cases.
What does Eddie cost?
Pilot and setup are fixed price. After that it's a subscription that covers keeping Eddie running, plus the deployment and AI bills.
Can Eddie replace our phone system?
He can front it. Give Eddie enough jobs and he becomes the first thing callers reach, with your team behind him for whatever he escalates.
Do you work with businesses in Maine?
Many of our clients are Maine businesses. The work itself runs remotely, so location isn't a constraint.